Data security is ePACT’s highest priority. The ePACT network uses industry best practice encryption and security standards to ensure the highest quality data protection for both the system and its users. ePACT is committed to ensuring 24/7 availability, and meeting the same security requirements as Canadian financial institutions. Data is hosted in Canada, with back-up servers located outside of British Columbia to ensure complete data protection in case of a large-scale provincial disaster.
Privacy standards for the ePACT network also align with other province-wide programs, ensuring adherence to government-level privacy standards, including meeting all FOIPPA requirements. For more information, visit our Privacy page.
Only you and those you choose to connect to your account can access your personal information on ePACT. When a family creates an ePACT account, they own the information within that account and control who can access their family’s information. Similar to other online networks, such as Facebook or LinkedIn, ePACT users can choose to connect and share information with other contacts, or restrict their account and store information strictly for their own needs, such as printing off hard copies for home or employers to use in case of an emergency.
At no point does ePACT share family account information on a user’s behalf.
Emergencies happen every day, and ePACT can be used in any emergency situation – big or small. Here are just a few examples of how ePACT can help in a crisis:
- An individual is sick or injured at work, and a relative or friend can help support them at the hospital or provide critical information if they are unconscious (e.g. allergies, blood type, medications)
- A child is sick at daycare and the parents can’t be reached, so a friend or relative must be contacted to help care for the child
- A school crisis, such as a flood or fire, requires students to be evacuated and picked up by their parents or alternate guardians
- A large scale disaster, like an earthquake, requires individuals, families and organizations to implement their own plans and use their own supplies, rather than relying on over-taxed emergency services.