Preparedness at ePACT Step 2 – Plan

Our guest blogger, Shelby Edwards, recently wrote a series to help your business prepare for any emergency. Too many businesses are unable to re-open once they have been impacted by a large scale disaster or emergency, stressing the importance of the preparedness process.

To show you just how simple continuity planning can be, the ePACT team is putting Shelby’s plan in to action! Last week we showed you how we identified both hazards and resources, and today we are demonstrating how we completed step two of the process:

Step 2: Plan

Leadership – In step one we identified Jeff as our emergency point person. We then had him consider who should make up the rest of the crisis team. Here’s what he came up with:

  • Christine Sommers, CEO and Co-Founder, was assigned to HR because she works across every department at ePACT and therefore, knows the entire team well.
  • Kirsten Koppang-Telford, President and Co-Founder is responsible for IT and finance because she oversees those responsibilities on a day to day basis.
  • Elora Chow, Communications Manager, is responsible for internal and external communications because she already oversees these areas for the team.


Facility – Our previous blog article identified numerous hazards associated with our office. The ePACT team found these solutions to the problems:

  • Emergency Escape Ladder: To deal with any situation where we cannot evacuate through the front door, we purchased an emergency escape ladder. This ladder can be hung off of our patio to allow us to exit the building, which will be especially important if a fire or earthquake occurs.
  • Earthquakes: To prepare for an earthquake in our office, we have identified our large solid desks as the greatest shelter, and where we should ‘Drop, Cover and Hold on’.
  • Fire Extinguishers: Kitchen fires are a very photo3real possibility, so everyone on the ePACT team is shown the location of the fire extinguisher during their employee orientation – beside the front door in our case!
  • Evacuation Routes: Evacuating could be difficult in an emergency because we are located on the second floor of the building, where falling items can easily block an escape route. To overcome this problem, we have identified four different evacuation routes should we ever need to leave the building because of a large scale emergency.

Staff – Lucky for us, we’ve built a system that we can use ourselves to communicate in an unexpected situation. Using ePACT, Elora (who is responsible for internal and external communications in an emergency) can send one message out to the entire team and their support network to ensure they are safe, while also sending updates on the office or upcoming work schedule.

Have a question about how you can complete step 2, or ideas for the ePACT office to become further prepared? Tweet us @epactnetwork!

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