Lyssa Parisella

VP, Customer Experience

Lyssa ParisellaThe Brain from ‘Pinky & the Brain’ is my favourite superhero. He’s a genetically modified mouse hellbent on world domination- what’s not to love?

What’s a unique item in your emergency kit?
Maple Syrup- besides its obvious uses & benefits, it would also just cheer me up in an emergency!

What do you do at ePACT, and what excites you about the contribution you are making?
I make sure we offer the best support we can to the families and organizations that use our system. ePACT connects people- so it’s crucial that our users have a positive customer service experience. I’m thrilled to help make this happen.

If you could be invisible for a day, what would you do?
I would go around doing good deeds- like a benevolent ghost. I might pull a few pranks too though.

Something interesting you might not know about me is…
I once trekked across the Sahara to make it to Timbuktu.