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The personal information collected in support of ePACT's emergency record and support network is subject to the applicable jurisdictional private or public sector privacy legislation. The personal information provided by users and clients will be used to facilitate emergency communications, and to provide authorized individuals and organizations with access to pertinent health information to reduce health risks and help end users to receive more timely and effective assistance in the event of an emergency. Please note that the following features of the ePACT system (our help desk ticketing system, email, text and voice messaging systems), require limited user data to pass through, or be stored temporarily on servers in the United States. This data may include: email address, telephone numbers, and any information that you provide to us via our 'Help' feature. All other data is stored and backed up in Canada. For more information regarding the collection and use of your personal information please contact ePACT's Privacy Officer at