Jordan Norn

Help Desk Agent

I usually have more than one answer for this, but right now I’d say Captain America. It’s a little cheesy, but a hero who doesn’t compromise on their morals, and still manages to defeat evil is always someone you can look up to.

What’s a unique item in your emergency kit?
A crank radio that doubles as a USB charger and speaker. It’s tedious, but at least I can keep everything charged in an extended power outage.

What do you do at ePACT, and what excites you about the contribution you are making?
I am proud to be a Helpdesk Agent at ePACT. What excites me most is being able to help people every day. It feels great to be able to turn a hangup into a solution!

If you could be invisible for a day, what would you do?
I’d probably try and sneak onto the set of a big blockbuster movie being filmed, and wander around to all the different departments watching the magic happen!

Something interesting you might not know about me is…
I’ve written and directed a feature length indie movie called “The Annual”!.