ePACT for Employees – Frequently Asked Questions

ePACT for Employees - Frequently Asked Questions

Employees expect the organizations they work for to support them through any emergency. However, most don’t have the necessary information, processes, or communication tools to do so. In the event of an emergency, your organization and staff should ask:

  • How will we support staff and keep them safe?
  • How will we instantly communicate with our employees and their families?
  • How will we keep our business running if employees leave to check on their families?

In the same way that ePACT provides youth recreation organizations with a tool to help them better collect, manage, and store critical information from families, ePACT can protect your organization’s staff and volunteers too – here’s more about ePACT for employees!

How do organizations use ePACT?

Any organization that hosts youth recreation programs can use ePACT to collect health and emergency contact information that supports participants day-to-day and in a crisis. Instead of using paper forms, waivers, and consents, staff use ePACT’s online, HIPAA-compliant system to collect this information directly from families.

The same system can be used to collect emergency contact and health information for staff and volunteers. With ePACT, your organization can send an invitation to all staff and volunteers so that they can securely share their emergency information and update it in real-time. In addition, organizations have a way to communicate directly with staff and their emergency contacts, and collect responses to certain messages if needed.

How do staff use ePACT?

Just like families, staff create and use their Private Personal Emergency Record™ (PPER) to collect and share important information, and ensure that it’s kept up-to-date, standardized, and legible. They build support networks by connecting and sharing their ePACT record with friends, relatives, and the organizations that support them, including yours.

Staff’s single PPER ensures that employers always have the most accurate, current information, whether it’s an emergency contact or specific medical requirements/conditions. And if a staff member already uses ePACT as an administrator for your organization or as a parent, they can use their existing PPER to share their information with you!

How is ePACT different from our HR system?

Most organizations store personal details and emergency contact information for employees in HR systems, spreadsheets, or paper forms. If an employee is injured or ill on the job, quick access to their emergency information is essential for an effective response. There are a number of problems that impact employers today:

  • Medical and emergency forms are incomplete or fall out of date quickly
  • Emergency information isn’t easily accessible when it’s needed
  • Staff are unable to use the system for communication, whether it’s to “check-in” with staff or to ensure everyone receives important information
  • There is a lack of connectivity to employees’ loved one, which slows family reunification and support following an emergency

When you use ePACT for employees, you can collect, manage, and report on all employee emergency and medical information; minimize risk and liability with HIPAA and FOIPPA compliance; ensure safe data storage and authorized user access; and access information securely, and in real-time, with the ePACT mobile app, even without internet or cellular connections.

How secure is ePACT?

Organizations rely on ePACT to collect, manage, and store sensitive and confidential personal information, so the privacy and security of our users’ data is our top priority. ePACT meets the same security standards as online financial institutions, and is also compliant with the following privacy legislation:

In addition, ePACT is SOC2 Type II compliant, meeting specific requirements related to security, availability, processing integrity, confidentiality, and privacy when managing customer data. For a complete list of the standards ePACT meets, read ePACT’s Privacy & Security Compliance, as well as our Security and Privacy Policy.

Who can access information in ePACT?

In the same way that organizations control authorized access to participant information, they can do the same for employee data as well. Whether you choose to assign access to individual department heads or only to your Human Resources department, it’s entirely up to you how you wish to protect the information you collect from your employees. ePACT also makes it easy to remove access to information when a staff member leaves your organization or moves to another department.

ePACT provides your organization with an accurate, reliable, secure network alongside effective communications tools, which, in turn, promotes a culture of safety within your team. To learn more about ePACT for employees, you can request a free demo below:

See a Demo of ePACT
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